Bilingual Product Support Analyst

Responsibilities :

• Initial triage of bug reports.
• Data quality status responses.
• Store feed allowlisting (config).
• Vehicle ads trusted partner allowlisting (config).
• Technical account management for vehicle ads agency accounts (MCA), merchant subaccounts and individual merchant account support.
• Ad hoc reporting requests / SQL queries.
• Other tasks as deemed necessary by the lead Vehicle ads PTM.

Experience :

• Bilingual (Japanese and English)
• Customer Service.
• Troubleshooting data feed issues.
• Project / Program Management – intermediate.
• Familiarity with gMail, Calendar, Drive, Docs, Meet.
• Familiarity with eCommerce, and Ads strongly preferred but not required.

About US Tech Solutions :

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.