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Collector
CollectorExpress Employment • Springfield, IL, US
Collector

Collector

Express Employment • Springfield, IL, US
19 days ago
Job type
  • Full-time
Job description

Located in Springfield, IL

Salary : Up to $60k / year

Collector - Springfield, IL

Join a small, community-focused credit union where you can make a real difference! We're hiring a Collector to handle outbound communication with members who are 15-30 days delinquent on loans. You'll reach out via phone, text, letter, and email-documenting all interactions, following up on payment agreements, and managing repossessions or vehicle sales when needed.

What You'll Do :

  • Communicate with members to resolve past-due accounts (15-30 days delinquent)
  • Handle outbound calls, texts, emails, and letters
  • Document all activity accurately in the system
  • Work with payment arrangements and follow-up commitments
  • Manage repossessions and coordinate vehicle sales when necessary

What We're Looking For :

  • 2+ years of experience in collections , banking , or loan servicing
  • Strong customer service and communication skills
  • Extremely organized , with excellent follow-up and attention to detail
  • Self-sufficient , motivated, and able to handle multiple moving parts
  • Sense of urgency and ability to manage difficult conversations professionally
  • Why You'll Love It Here :

  • Smaller credit union = smaller teams, open-door leadership, and flexibility to truly help members
  • Great benefits and work-life balance (8am-5pm, Monday-Friday)
  • Competitive pay, up to $60,000 / year
  • The Challenge :

    Collections can be tough-just as you clear a few loans, more appear. But if you're persistent, people-focused, and motivated by progress, you'll thrive here.

    Apply today for immediate consideration!

    #1044OS

    Express Office : Springfield

    3000 Professional Drive

    Springfield, IL 62703

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    Collector • Springfield, IL, US

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