Workstation Specialist - Harrisburg, PA (ONSITE)

Job Title : Workstation Specialist, District 7 (728192)

Location : 400 North Street, Harrisburg, PA 17120 (ONSITE)

Duration : 12+ Month Contract with possibility to extension

Max Pay rate : $20 / hr on W2 (All Inclusive)

Job Description :

Dress Code : Business / Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.

Candidate will be a member of the Workstation Support Team located in Central Office / Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.

Essential Responsibilities

• Monitor incident queues for issues and take ownership and assist customers as required
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for other teams
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.

Deploying PC's and providing support to end users in a large enterprise environment (1,000 PC's +).

Required

Years

Develop, test, maintain PC images.

Required

Years

Experience supporting PC's in a large domain environment.

Required

Years

Install and configure PC hardware and peripherals.

Required

Years

Repair PC's by replacing hard drives, motherboards, memory, etc.

Required

Years

Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's.

Required

Years

Knowledge of Active Directory and experience troubleshooting GPO's and name resolution.

Required

Years

Experience with managing profiles and certificates on Microsoft Windows PC's, laptops, and Apple OSx MAC's.

Required

Years

Experience supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD)

Required

Years

Application Support for MS Office 365 on Microsoft Windows PC's, laptops, and Apple OSx MAC's.

Required

Years

Experience integrating Macintosh systems into an Active Directory Domain environment.

Required

Years

Scripting with VBS and PowerShell

Highly desired

Years

Configuration Management Console queries and reporting.

Highly desired

Years

SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.

Highly desired

Years

Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).

Highly desired

Years

Microsoft Certification.

Highly desired

Years

Able to communicate in a clear manner.

Desired

Change oriented - improve processes and confront difficult circumstances in creative ways.

Desired

Demonstrated customer focus; building strong customer relationships.

Desired

Effectively evaluate information to make correct decisions.

Desired

Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.

Desired

Strong team player - collaborate with others, be open to other ways of doing things.

Desired

Interested in emerging technologies demonstrated through training and attending technical events.

Thanks and Regards,

Vivek Jannaram

Sr Technical Recruiter

1601 N Harrison Ave, STE # 2B, Pierre, SD 57501

Direct : 605-599-1262 | Board : 605-220-5981 Ext-118 |

E Mail : vivek.j@my3tech.com

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