Customer Support Representative

A company is looking for a Customer Support Representative to enhance customer experiences and provide effective support.

Key Responsibilities

Deliver high-quality customer support via phone, email, and chat, ensuring issues are resolved

Assist customers and internal teams by troubleshooting complex issues and providing solutions

Track and update support tickets and activities in the CRM while collaborating with various teams

Required Qualifications

1 - 3 years of customer support experience

Experience interacting with a high daily volume of customers

Experience in a fast-paced startup environment is a plus

Experience with Zendesk is a plus