Accounting Service Desk Specialist

A company is looking for a Contract Accounting Service Desk Specialist.

Key Responsibilities

Assess and resolve accounting and billing inquiries from billers, attorneys, and clients

Document all actions and resolutions in the ServiceNow ticket system

Ensure compliance with accounting practices and maintain professionalism in all interactions

Required Qualifications

1 year of client billing experience

Experience with Aderant and ChromeRiver

Competence in Microsoft Office Suite, particularly Excel and Word

Ability to manage sensitive information with discretion

Able to work 12pm - 8 : 30pm EST