Intake Coordinator

Description :

• Rename incoming hospice or homecare file with patients name and location
• Send alert to appropriate staff (PCC, office, assigned intake nurse, insurance)
• Enter referral information into software database correctly with required information
• Put on Outlook calendar (individual, insurance master, assigned nurse)
• Manage referral software as outlined (Navi Health / Epic)
• Answering incoming telephone calls within 3 rings
• Effective professional communication with office, PCC, and referral source
• All duties must be done quickly and efficiently due to time sensitivity
• Meets productivity standards
• Understands and abides by agency confidentiality policy
• Follows agency policies and procedures
• Provides a pleasant professional atmosphere to foster teamwork and promote a healthy morale
• Maintains current knowledge of company and organizational structure
• Accepts other duties as assigned

Additional Skills & Qualifications :

• High school diploma or equivalent required
• Excellent verbal and written communication skills
• Good knowledge of computers and software (word processing and spreadsheets)
• Typing skills of 40-50 wpm
• Ability to perform multiple tasks with minimal supervision
• Ability to deal effectively with problem solving and to provide excellent customer service

Experience Level : Entry Level

Entry Level

About Aston Carter :

Please Note : Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business.

Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.