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Brand Product Specialist
Brand Product SpecialistAgile Retail • Gilbert, AZ, US
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Brand Product Specialist

Brand Product Specialist

Agile Retail • Gilbert, AZ, US
1 day ago
Job type
  • Full-time
Job description

Job Summary

Agile Retail is seeking a Product Specialist to join our team on behalf of our client, a leading innovator in the vape industry committed to delivering high-quality products and exceptional customer experiences. This role requires a dynamic and knowledgeable professional to drive brand awareness, product education, and sales growth. If you have a passion for the industry and a talent for engaging with customers, we invite you to be part of this exciting opportunity.

Position Overview

The Product Specialist will serve as a key resource in promoting and educating retailers and customers about our vape products. This role requires a deep understanding of the vaping industry, strong communication skills, and the ability to build relationships with retail partners and consumers.

Key Responsibilities

  • Build deep expertise in the company's nicotine product portfolio to effectively position features, benefits, and competitive differentiators during customer interactions and sales opportunities.
  • Serve as a trusted advisor and sales partner to customers by delivering tailored product recommendations, resolving inquiries promptly, and driving overall customer satisfaction and retention.
  • Stay current on all nicotine product regulations to ensure that sales strategies, messaging, and promotional activities align with local, state, and federal compliance standards.
  • Participate in all required product and sales training sessions to stay sharp and up to date on best practices, new product launches, and sales techniques.
  • Submit timely sales activity reports and customer feedback to help refine sales strategies and enhance team performance.

Qualifications

  • Strong verbal and interpersonal communication skills, with the ability to engage effectively with diverse audiences.
  • Proven field sales experience, ideally in fast-paced, customer-facing environments.
  • A strong passion for delivering exceptional customer service and upholding responsible product stewardship practices.
  • Must meet the legal requirements to enter venues where alcoholic beverages are served.
  • Must be available to attend a multiday, in-person training session.
  • Prior experience as a product specialist or long-term brand ambassador in a regulated industry such as spirits, cannabis, or nicotine is strongly preferred.
  • Job Type

    Full-time

    Pay

    $25.00 per hour

    Expected hours

    40 per week

    Benefits

  • Dental insurance
  • Flexible schedule
  • Vision insurance
  • Sales commission
  • Shift

    8 hour shift, Day shift, Evening shift

    Work Location

    In person

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    Product Specialist • Gilbert, AZ, US

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