End User Support Administrator III

Description

Purpose of Role

Ensure Yamaha employees are able to do their work without technological barriers. This is a fully onsite role, requiring 5 days a week in our Buena Park, CA office.

Key Accountabilities Include

• Ensure Messaging & Collaboration (M&C) technologies are operating properly
• Ensure alternative M&C solutions are identified and communicated to the business when specific requests are not possible
• Ensure resolution and / or escalation of request in a timely manner
• Ensure positive end user experience
• Ensure computer standards are adhered to and leases are returned in full and on time
• Ensure compliance with audit requirements

Primary Responsibilities Include

Core Functional Competencies

Core Behavioral Competencies

Qualifications

Ideal

Preferred

Here's What We'll Bring

Compensation

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.