Desktop and Cloud Services Tech Support

Benefits : 401(k) matching

Competitive salary

Dental insurance

Donation matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.

We are looking for a Desktop & Cloud Services Service Desk Technician to provide on-site and remote support for our clients. If you are passionate about helping others and about learning new things and you have a strong desire to advance your career, this is the opportunity for you!

Qualifications :

• A history of providing phenomenal service to customers
• Passion for learning new technology
• Ability to communicate effectively with both technical and non-technical customers
• Self-driven with high levels of personal responsibility
• Ability to keep cool and collected when dealing with critical issues
• High sense of urgency
• Attention to detail
• Professional and Polite
• Outstanding problem solving and critical thinking skills
• Excellent interpersonal, written, and oral communication skills
• Type at least 30 to 40 words per minute
• 2+ years' experience configuring and repairing Microsoft Windows-based computers including :

o Windows Desktop Operating Systems from Windows 7 to most current version

o Windows Server Operating Systems from Windows Server 2008 to most current version

o Office versions from Office 2010 to most current version

o Basic experience with Microsoft Active Directory Users & Computers

Additional desired qualifications :

Responsibilities :