Emerging Store ManagerWalgreens • Scottsdale, AZ, US
Emerging Store Manager
Walgreens • Scottsdale, AZ, US
13 days ago
Job type
- Full-time
Job descriptionSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree. Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates : Business majors. Prior retail or food industry experience.
Emerging Store Manager
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
Full Store Operation Business Performance Management
People & Performance Management
Training & Personal Development
Communications
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
Employment Type : Full-time
Job Function : Retail
Campus Req? : No
District : 282-SCOTTSDALE AZ
Common Location : 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253-05415-00282-D
Full District Office Address : 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253
Create a job alert for this search
Emerging Store Manager • Scottsdale, AZ, US
Related jobs
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more
IF INTERESTED IN THIS JOB - PLEASE POST YOUR APPLICATION ON THE SALVATION ARMY JOB WEBSITE arcwest.The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men &...Show more
I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.
The Job for Me Get a job that inspires your best and moves you forwar...Show more
We are currently looking for the right.In addition to the hourly rate our Retail Store Managers can earn a very lucrative monthly bonus, contributing to a major portion of a Retail Store Managers t...Show more
Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time benefits by working an average of 20+ hours - Benefits include : .Medical,...Show more
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience.Their goal is to deliver an engaging and inspiring environment to the customer while fosterin...Show more
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show more
Supervises customer service associates and designated hitters.Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.S...Show more
We're seeking a Store Ambassador to join our team to assist with asset protection.By staying aware of store surroundings, this role will help the Store Manager prevent losses.Responsibilities inclu...Show more
The manager assists in supervising IHOP restaurant's employees.His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profit...Show more
Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team.
Panda is 100% committed to the professional and personal devel...Show more
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations.
This position will manage the store during the Store Manager's ...Show more
WINGSTOP- Restaurant General Manager.Join the Wing Experts Management Team - The Premier Place of Employment!.Are you ready to lead, inspire, and grow with one of the most exciting brands in the in...Show more
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards.
You'll take charge, resolving customer concerns and ensuring every ...Show more
Customer Experience Coordinator
TJX • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Store Manager
The Salvation Army Thrift Store Phoenix • Chandler, Arizona, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Shift Manager
McDonald's • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Store Manager - 2904
First Cash, Inc. • Phoenix, AZ, US
Full-time
Last updated: 30+ days ago
Customer Service - Self Storage Manager
Public Storage • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Urban Outfitters Store Manager
Urban Outfitters • Scottsdale, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager
Tempur Sealy • Phoenix, AZ, United States
Full-time
Last updated: 30+ days ago • Promoted
Emerging Store Manager
Phoenix Staffing • Phoenix, AZ, US
Full-time
Last updated: 22 days ago • Promoted
Store Ambassador
Family Dollar • Phoenix, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager
IHOP • Phoenix, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Store Manager
Panda Restaurant Group • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago
Assistant Store Manager
O'Reilly Automotive • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago • Promoted
Wingstop General Manager - Maricopa Location - Urgently Hiring!
Wing Stop • Maricopa, AZ, United States
Full-time
Last updated: 30+ days ago
Shift Supervisor
KFC • Maricopa, AZ, US
Full-time
Last updated: 30+ days ago