Account Operational Executive - Southern CA

Account Operational Executive - Southern CA

At HALO Diagnostics (HALO Dx), we believe every patient is unique and their healthcare should be too. We're redefining early detection and precision-focused medicine by delivering tailored care that targets the most serious health conditions. Through cutting-edge diagnostics and patient-first operations, HALO is helping patients live longer, healthier lives.

We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role, you'll lead a team of 10+ Patient Navigators across multiple sites in the Southern CA area, working closely with clinical partners to deliver high-quality patient experiences and operational excellence. This position is essential to scaling our impact you'll optimize workflows, mentor talent, and ensure seamless site execution while championing our mission of early detection and individualized care.

What You'll Do

Lead & Manage Teams

• Directly manage a team of 10+ non-exempt Patient Navigators across multiple Southern CA-area sites
• Monitor team performance, provide feedback, and conduct regular evaluations
• Oversee attendance, approve time sheets, and manage time-off coordination
• Initiate disciplinary action and ensure team accountability as needed

Champion Patient Experience

Drive Operational Excellence

Develop & Train Talent

Collaborate Across Teams

What We're Looking For

Why Join HALO Dx?