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HR Coordinator - In Office

HR Coordinator - In Office

Benchmark MortgagePlano, Texas
30+ days ago
Job type
  • Full-time
Job description

Description

Position Overview : Benchmark believes having a positive attitude uplifts everyone around you. This is especially important for our HR Coordinator as they serve as a point of contact for employee questions. The HR Coordinator is responsible for supporting a variety of HR processes with an emphasis on ticket management and HR system administration. Ideal candidates for this position have a strong service-oriented mindset, proven attention to detail, and excellent organizational skills. Essential Functions of the Role :

  • Serve as a point of contact for employee questions through the HR ticketing system, troubleshooting basic items and escalating complex issues.
  • Maintain employee information in the Human Resource Information System (HRIS) including position, status, and name changes.
  • Monitor Mortgage Loan Originator (MLO) license changes and ensure all required agreements are executed.
  • Prepare and send regularly scheduled reporting for other departments.
  • Process and route all department mail via Zendesk.
  • Assist with processing employee onboarding and offboarding.
  • Coordinate Company unemployment responses.
  • Monitor expiring documents related to the I-9 and complete reverifications as required.
  • Assist with the onboarding of new employees.
  • Coordinate and track compliance projects, such as Motor Vehicle Reports (MVR’s), performance reviews, and labor law postings.
  • Other duties as assigned.

Essential Knowledge / Skills / Abilities :

  • Excellent attention to detail
  • Strong communication skills
  • Proven ability to prioritize and multi-task
  • Excellent time management skills
  • Strong organizational skills
  • Ability to work across organizational boundaries
  • Foundational understanding of HR concepts
  • Service-oriented mindset

    • Experience Requirements :

  • Two years of administrative experience required.
  • Prior HR experience preferred.
  • Experience with ADP Workforce Now preferred.

    • Education / Licensing Requirements :

  • High school diploma or equivalent required.

    • Working Conditions :

  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Minimal travel

    • Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including :

  • Medical, dental, and vision insurance
  • Generous paid time off
  • 8 paid holidays and an additional floating holiday
  • Short-term and long-term disability
  • 401k with a Company match
  • Company-provided life insurance
  • AND MORE!
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    Office Coordinator • Plano, Texas