NPHire Business Operations Associate
Location : Atlanta, Georgia
Team : NPHire (Operations)
Reports to : VP of Operations, NPHire
Type : Full-Time
About NPHire
NPHire is the only job platform built exclusively for Nurse Practitioners. Our mission is simple : help NPs find better jobs faster, and help employers connect with the right providers in an efficient, data-driven way.
We’re an early-stage, high-growth service line within NPHub, operating like a fast-moving SaaS start-up backed by a deep understanding of the NP workforce. As we scale rapidly, we’re looking for a Business Operations Associate who can help assist with being the operational backbone of NPHire – bringing structure, execution, and clarity to a team driving toward ambitious goals.
About the Role
The Business Operations Associate is a hybrid BizOps + Data role that sits at the center of the NPHire organization. You will report to our VP of Operations, and work closely with them alongside our VP of Sales, VP of Product, and Marketing team to help the entire service line operate more efficiently and make smarter, faster decisions.
This role is ideal for an analytical, organized operator who loves building systems, solving problems, and creating clarity in fast-moving environments.
You will own core reporting, operational processes, CRM integrity, and eventually, cross-functional coordination – helping transform high-level strategy into smooth, repeatable execution.
What You’ll Do
Operations & Cross-Functional Execution
- Help serve, alongside the VP of Operations, as the “connective tissue” between Sales, Product, Marketing, and Operations to ensure alignment and accountability
- Manage cross-functional project timelines, communication, deliverables, and follow-through
- Coordinate weekly and biweekly leadership rhythms (agendas, notes, action items, follow-ups)
- Assist with building and document operational processes and playbooks (SOPs) as NPHire scales
- Maintain and optimize internal workflows (Slack automations, Notion systems, project trackers)
Data & Reporting
Own the buildout, maintenance, and accuracy of NPHire’s core dashboards, tracking :Candidate growth and funnel metricsPotential customer (Employer) acquisition and conversionRevenue pacing, forecasting, and pipeline healthCampaign performance (in partnership with Marketing)Consolidate data from systems such as Salesforce, Nooks, Gong, Google Sheets, and ad platforms into clear, unified weekly reportingMaintain CRM data integrity by ensuring clean, consistent, and complete data across Sales, Customer Success, Marketing, and other applicable pipelines.Support the Sales team with lead list imports, outbound sequences, call lists, tagging, and light workflow creation in Nooks, Gong, and Salesforce as neededBuild lightweight operational workflows and automations that improve team efficiency and reduce manual workConduct ad hoc analysis to support Sales, Product, and Marketing – highlighting trends, identifying bottlenecks, and providing actionable insightsCollaborate with Product and Sales to ensure data flows smoothly across the candidate and potential customer (Employer funnels) to accurately reflect the full GTM process.Who You Are
Highly organized, detail-oriented, and proactive – you love bringing order to chaosComfortable operating in startup-style environments where priorities evolve quicklyAnalytical thinker who can interpret data, connect dots, recognize patterns, and present clear insightsStrong and confident communicator – able to clearly synthesize information for different teams and stakeholdersSystems thinker with a bias toward building scalable processes and documentationNot afraid to take ownership – you see what needs to be done and make it happenThrives in cross-functional roles and loves working across teamsQualifications
At least 1-2 years of experience in Business Operations, Revenue Operations, Project Management, or a related operational support role (preferably in SaaS, tech, or marketplace businesses)Familiarity with CRM systems (Salesforce, HubSpot, Pipedrive) and sales enablement tools (Gong, Nooks, etc.)Strong data skills – proficient in spreadsheets (Google Sheets, Excel), data analysis, and comfortable working with dashboards (Looker, Salesforce)Experience partnering with Sales, Product, and / or Marketing teamsExcellent verbal and written communication skillsBonus points for experience in :Building operational dashboardsSQL or BI toolsHealthcare or two-sided marketplacesEarly-stage or high-growth startupsGrowth Path
As NPHire scales, the Business Operations Associate will become one of the most critical linchpins of the organization – ensuring our systems, data, reporting, and operational excellence keep pace with rapid growth.
Why You’ll Love Working With Us
You’ll be joining a mission-driven company that’s reshaping the NP job landscapeYou’ll work closely with senior leadership and directly influence company growthYou’ll own meaningful, visible projects that have immediate impactYou’ll gain exposure to Sales, Product, Marketing, and OperationsYou’ll help build an early-stage service line that’s scaling quickly