TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Position Purpose
Project Managers (PM’s) play the lead role in planning, developing, executing, monitoring, and delivering projects. They are accountable for the entire project scope, budget, team, and resources, leading to the successful execution of the project. The successful completion of a project is built on the core goals of “Happy Client, Happy Team, At a Profit”.
Essential Responsibilities / Accountabilities
PM are generally expected to spend approximately 85% of their time performing as a Project Manager for active projects or bidding, 10% of their time contributing to organizational and departmental improvements, and 5% towards continuing education. Within that, to support and participate in Project delivery, PM may travel approximately 30% of their time.
Successful delivery of Project Scope, Schedule, and Budget
Ensure that the Client’s vision is considered throughout the Project lifecycleSustain Client and Customer satisfaction, exceeding expectations regularlyInternal and external communication of Project status and progressManagement of final deliverables, ensuring TAIT quality throughout deliveryDraw together the engineering, manufacturing, operational and support disciplines to ensure Project success.Risk monitoring and delay management.Active Management of Project financialsBidding & DevelopmentParticipate in translating Client needs into “TAIT language”.
Ensure that the Client’s vision is considered throughout the Bidding phase.Generate or collaborate on Project Proposals and Quotes.Drive the development of creative and technical solutions.Participate in cost estimates and determine contingencies.Establish pricing and payment schedules.Commercial, Contractual & LegalUnderstand the Project’s commercial terms as outlined in the contract, along with contractual & legal relationships formed between TAIT and the project client
Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and sustaining the boutique experience that our Clients have come to expect.Maintain a unique connection to our Clients, their teams, and their stakeholdersEnsure TAIT's duties & responsibilities are properly executed. Ensure the client executes their duties correctly and, where necessary, ensure TAITs interests are protected.Project Finances & BudgetsPlan cashflow schedule according to proposals and contracts
Maintain payment schedule and invoicingLead the development of “As Sold” budget at the outset of a ProjectMaintain ongoing Forecasts to track for deviations throughout Project lifecycleMonitor and control Project costs and Change Orders (Extras)Raise early flags for potential risks as well as opportunitiesProvide periodic project status reportsOrganizational Relationships & Participatio nAct as the point of contact and accountable individual for the Project to senior leadership and executive teams.
Develop and maintain good relationships with Project Performance and Operations groupsProactive, open, and transparent communicationAttend (and / or organize) regular check-in meetingsMonitor team in identifying who should be “around the table” for strategic conversationsUtilize relationships to resolve challenges, conflicts, or disputes within a Project or between competing ProjectsAttend global and regional “All Hands” and similar organization meetings and gatheringsStay up to date on time clocking, expense report submittals, and other administrative tasksContinuous ImprovementsIdentify opportunities for minor and major improvements in the Project Process
Participate in departmental and organizational initiativeEnsure “Lessons Learned” discussions occur for Projects that warrant celebrations of positive outcomes and critical reflection of negative outcomesEducation and GrowthKnowledgeable of TAIT’s history and capabilities, to represent the Enterprise brand
and collaborate with Clients.
Actively seek opportunities to build new skills and hone or improve existing skills.Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.Participate in provided learning opportunities.Encouraged to work on projects that expand their knowledge and experience in new markets and submarkets.Minimum Qualifications
HS Diploma / GED, plus 5+ years experience in Entertainment Industry or Project ManagementOR Bachelor’s degree in Project Management, Engineering, Construction Management, Technical Theatre or Live Event related field, plus 2+ years’ experience in Entertainment Industry or Project Management
The ability to prioritize tasks and meet deadlines in a fast-paced and agile environmentExcellent communication and interpersonal skills, with a customer service-oriented mindset.Strong knowledge of following software :Microsoft Office including Word, Excel, PowerPoint
Project scheduling (e.g. MS Project, Asana)Budget management and analysis (e.g. Power BI, Tableau)Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)Customer Relationship Management (CRM) (e.g. Zendesk, Salesforce)Content Management System (e.g. Box, SharePoint, Google Drive)Familiarity with manufacturing or fabrication processes and principlesAbility to be in office Monday - Friday, with travel to job sites up to 30%Preferred Experience
Project management experience in concert touring, cruise ships, theatre venues, and / or theme parksProject Management Professional (PMP) certificationProven track record of managing profitable projectsProven ability to prioritize across multiple projectsCommercial and contractual responsibilitiesCost estimation and controlRisk managementFamiliarity with SlackWork within a matrixed organizational structureWorking Conditions and Physical Effort
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are :
Must be able to stand for extended periods of time.Must be able to lift or move equipment within material handling guidelines.Must be able to carry equipment within material handling guidelines.Work conditions of the role are :
Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and / or loud noises.Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, ear plugs, steel-toed shoes, and other PPE as required by the location.#LI-AB1
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
