Scheduling SpecialistBrightways Counseling Group • Redmond, OR, US
Scheduling Specialist
Brightways Counseling Group • Redmond, OR, US
21 days ago
Job type
- Full-time
Job descriptionEducation : High school diploma or equivalent. Experience : Three (3) years’ experience in scheduling, preferably in a multi-provider practice / hospital / mental health office. Location : 100% Remote. Strong verbal and written communication. Excellent organizational skills and attention to detail. Analytical thinking and creative problem-solving. Proficiency with office equipment and software tools. Effective time management and multitasking. Commitment to confidentiality and professionalism. Calm, courteous demeanor under pressure. Bilingual in English and Spanish is a plus (5% pay incentive). Prolonged periods of sitting at a desk and computer used. Ability to lift up to 15 pounds occasionally. Starting pay : $22.00 / hour + 5% bilingual Spanish incentive. Paid Time Off : 4 weeks annually (pro-rated based on start date). Health Coverage : Medical, dental, vision, prescription, acupuncture, chiropractic, and orthodontia through Moda Health (starts 1st of the month after hire). FSA Options : Medical and dependent care. Supplemental Insurance : Life, short-term disability, accident, and hospital coverage via Aflac. Retirement : Up to 3% employer contribution after one year—no employee match required.
Job Description
Job Description
Are you ready to play a pivotal role in ensuring smooth operations and enhancing our community's experience in getting help? As a Scheduling Specialist , you'll be at the heart of our organization, coordinating appointments, and facilitating seamless communication between clients and clinicians.
Join a team that values compassion, trauma-informed care, and operational excellence – all while working remotely.
Our Mission
“In everything we do we believe in breaking down barriers and getting help to the community now”
Essential Job Duties
- Ensure accuracy by collecting and validating patient information to support compliant claims and timely payments.
- Coordinate care by processing referrals, gathering intake documents, and scheduling appointments for our providers.
- Verify insurance to confirm active coverage and avoid service disruptions.
- Support clients and clinicians by resolving scheduling issues and acting as a key liaison.
- Problem-solve and escalate unique challenges, serving as a trusted resource for your team.
Minimum Qualifications
Competencies (Knowledge, Skills, and Abilities)
Physical Requirements
Background Check Requirement
All offers are contingent upon passing a post-offer background check.
What We Offer
Get to know us better!
https : / / www.brightwayscounseling.com /
Brightways Summer Solstice
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Scheduling Specialist • Redmond, OR, US
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