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Scheduling Specialist
Scheduling SpecialistBrightways Counseling Group • Redmond, OR, US
Scheduling Specialist

Scheduling Specialist

Brightways Counseling Group • Redmond, OR, US
Hace 20 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Are you ready to play a pivotal role in ensuring smooth operations and enhancing our community's experience in getting help? As a Scheduling Specialist , you'll be at the heart of our organization, coordinating appointments, and facilitating seamless communication between clients and clinicians.

Join a team that values compassion, trauma-informed care, and operational excellence – all while working remotely.

Our Mission

“In everything we do we believe in breaking down barriers and getting help to the community now”

Essential Job Duties

  • Ensure accuracy by collecting and validating patient information to support compliant claims and timely payments.
  • Coordinate care by processing referrals, gathering intake documents, and scheduling appointments for our providers.
  • Verify insurance to confirm active coverage and avoid service disruptions.
  • Support clients and clinicians by resolving scheduling issues and acting as a key liaison.
  • Problem-solve and escalate unique challenges, serving as a trusted resource for your team.

Minimum Qualifications

  • Education : High school diploma or equivalent.
  • Experience : Three (3) years’ experience in scheduling, preferably in a multi-provider practice / hospital / mental health office.
  • Location :   100% Remote.

    • Competencies (Knowledge, Skills, and Abilities)

  • Strong verbal and written communication.
  • Excellent organizational skills and attention to detail.
  • Analytical thinking and creative problem-solving.
  • Proficiency with office equipment and software tools.
  • Effective time management and multitasking.
  • Commitment to confidentiality and professionalism.
  • Calm, courteous demeanor under pressure.
  • Bilingual in English and Spanish is a plus (5% pay incentive).

    • Physical Requirements

  • Prolonged periods of sitting at a desk and computer used.
  • Ability to lift up to 15 pounds occasionally.

    • Background Check Requirement

    All offers are contingent upon passing a post-offer background check.

    What We Offer

  • Starting pay : $22.00 / hour + 5% bilingual Spanish incentive.
  • Paid Time Off : 4 weeks annually (pro-rated based on start date).
  • Health Coverage : Medical, dental, vision, prescription, acupuncture, chiropractic, and orthodontia through Moda Health (starts 1st of the month after hire).
  • FSA Options : Medical and dependent care.
  • Supplemental Insurance : Life, short-term disability, accident, and hospital coverage via Aflac.
  • Retirement : Up to 3% employer contribution after one year—no employee match required.

    • Get to know us better!

    https : / / www.brightwayscounseling.com /

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    Scheduling Specialist • Redmond, OR, US