Central Operations Manager

Centralized Operations Manager

Headquartered in Eagan, MN, Northwest Respiratory Services (NRS) is a leading provider of respiratory and home medical equipment, proudly serving patients and healthcare partners across the Upper Midwest and Rocky Mountain regions. With 34 locations across 6 regions, NRS has built a strong reputation for delivering exceptional care and reliable service. Our mission is to ensure that patients receive the respiratory equipment and support they need - safely, efficiently, and compassionately.

Position Overview : As a Centralized Operations Manager, you'll play a pivotal role in strengthening operational consistency across our network of branches and regions. This role is designed as a peer to our Regional Managers, with a focus on centralized oversight of logistics, dispatch, fleet, and facility operations. Based at our Eagan headquarters, you'll ensure that daily execution, compliance, and performance standards are met at our Eagan location. This is a hands-on role that combines operational leadership with practical problem-solving. You'll oversee centralized operations teams, conduct audits, and drive accountability through metrics and scorecards - all while coaching and developing staff to achieve excellence.

Key Responsibilities

• Multi-Site / Building Management
• Fleet Management
• Logistics / Dispatch Oversight
• Training & Development

Qualifications : 5+ years of experience in operations, supply chain, or logistics leadership, preferably within a wholesale, distribution, or healthcare-related environment. Experience in medical device, durable medical equipment (DME), or hospital supply chain operations preferred. Strong understanding of inventory control, warehousing, routing, and fulfillment operations. Hands-on experience with MRP or ERP systems and data-driven decision-making. Excellent problem-solving and organizational skills, with the ability to adapt quickly and manage multiple priorities. Proven ability to collaborate across diverse teams and regions to achieve common goals. Strong communication and leadership skills with a passion for continuous improvement and operational excellence.

Why Join NRS : At Northwest Respiratory Services, you'll be part of a mission-driven team that makes a real difference in people's lives every day. You'll work in a collaborative, entrepreneurial environment where your ideas and initiative directly shape the company's growth and success. This is an opportunity to be a key change agent - helping NRS evolve from reactive operations to a more proactive, scalable, and data-driven organization.