IT Support Analyst

Must Have Technical / Functional Skills LIMS, ITIL, Labvantage, Roles & Responsibilities

• 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
• Experience with LabVantage LIMS is must.
• Strong understanding of laboratory processes, sample management, and analytical workflows.
• Experience with LIMS system configuration, master data updates, and user management.
• Familiarity with ITIL processes (incident, change, and problem management)
• Ability to troubleshoot application issues, system errors, and support ticket resolution.
• Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
• Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
• Strong skills in documenting system processes, configurations, and incident resolution procedures.
• Excellent communication and collaboration skills, working with both technical and non-technical teams.

Salary Range : $110,000 - $115,000 a Year

TCS Employee Benefits Summary : Discretionary Annual Incentive. Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support : Maternal & Parental Leaves. Insurance Options : Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth : Commuter Benefits & Certification & amp; Training Reimbursement. Time Off : Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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