Collections Administrative Support

Job Description

Job Description

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we’ve expanded to more than 30 branches across 11 western states (OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, and HI). With over 40 years of success in office technology sales and service, we’ve built trusted partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At POA, you’ll find a technology company driven by growth, opportunity, and collaboration. We invest in our people through training, certifications, and long-term career development to help you stay ahead in a fast-changing industry. No matter your role, we believe every voice should be heard and valued.

Position : Collections Administrative Support Specialist

Location : Beaverton, Oregon

Compensation : $20–$21 per hour | Full-Time

Our Beaverton branch is looking for a Collections Administrative Support Specialist to join our fast-paced sales office. This is a great opportunity for someone eager to launch their career—we’re ready to train the right person!

Essential Responsibilities

Make outbound calls on past-due supply accounts.

Use professionalism, discretion, and sound judgment to resolve customer discrepancies and disputes.

Collaborate cross-functionally with sales teams and senior management to accelerate the collections process—ideal for someone confident and proactive.

Answer departmental phone calls and document all customer interactions.

Perform basic computer tasks and data entry.

Qualifications

Strong problem-solving and organizational skills with the ability to prioritize in a fast-paced environment.

Proficiency with Microsoft Office.

Confidence in communicating with customers, including discussing outstanding balances while maintaining strong relationships.

Preferred (Not Required)

2 years of collections experience (we will train the right candidate).

Benefits & Perks

Career growth and advancement opportunities, including leadership roles.

Collaborative, team-oriented culture.

Comprehensive Medical, Dental, Vision, and Life Insurance.

401(k) with company match.

Paid Vacation, Sick Leave, and PTO.

FSA / HSA programs.

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any legally protected characteristic. We celebrate diversity because we know it makes us stronger.