AVP, Revenue Cycle Management Support Services

AVP, Revenue Cycle Management (RCM) Support Services

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

The AVP, Revenue Cycle Management (RCM) Support Services is a strategic leader responsible for optimizing and innovating revenue cycle processes across patient access, coding and hospital and professional billing environments. This role oversees the revenue cycle support team, training, vendor management, productivity, quality assurance and home-based support. The AVP choreographs the application governance to drive process improvement, automation, and operational excellence; ensuring alignment with organizational goals and positioning the company as a leader in healthcare revenue cycle performance. The position will interface with ISD, Analytics, Informatics and Quality to coordinate and facilitate RCM optimizations. This role typically reports to the Vice President of Enterprise Revenue Cycle Management.

Minimum Qualifications

Education : Bachelor's degree in Business, Healthcare Administration, or related field; Master's degree (MBA, MHA) preferred.

• Certification in at least one Epic application is strongly preferred.

Experience / Knowledge / Skills :

Principal Accountabilities