Ascent Leadership Program

Job Description

Job Description

The Chick-fil-A Hendersonville Ascent Leadership program is designed to provide young and

emerging leaders with an opportunity to expand their capacity to lead people and

organizations. Over the course of two and a half years, Ascent candidates will exercise

leadership oversight on various areas of the business : Organizational Leadership, Talent

Development, Customer Experience, Sales and Brand Growth, and Financial Stewardship. These critical success factors provide the core development plan for the program.

Requirements / Responsibilities

MISSION :

The Ascent Leader will apply knowledge from education in Business / Hospitality / Entrepreneurship degree to lead our team in fulfilling our mission on every shift - "In a clean store inside and out, we serve great food, quickly and accurately with a smile." Ascent Leaders will participate / lead strategic planning and implementation of action items to meet the business goals.

KEY ROLES AND RESPONSIBILITIES :

Learn and Lead the CFA Marketing Strategies : Ascent Leader will be proficient in skills and

knowledge necessary to lead the Team to create a remarkable experience for our guest. The Ascent Leader will consistently practice 2nd Mile Service and Brand Growth strategies

leading the team to be in the top 20% of Customer Experience Module scores.

Learn and Lead Good Financial Stewardship practices : Ascent Leader will learn to utilize

scheduling, productivity, IPO, and other reports to balance Customer Experience Module

and Financial Productivity goals.

Learn and Lead Team Member Development : Ascent Leaders will learn and lead the CFA

People component. Ascent Leader will be proficient in Recruiting, Interviewing, Hiring,

Onboarding, Training and Personal Leadership Development of our Team Members.

Learn and Lead Operational Excellence in all areas of the business : Ascent Leaders will

participate in ongoing training, employee evaluations and Team Member personal

development plans to ensure all Team Members are proficient in CFA standards and

procedures in both Front of the House and Kitchen.

Invest in Personal Excellence Development : Ascent Leader will commit to and create a 2

year personal development plan (goals and action items), participate in accountability

and coaching meetings, and invest in personal development tools and workshops. (books,

additional training opportunities). Plan will include a transition goal for future

opportunities.

REQUIREMENTS :

The Ascent Leadership Program requires applicants who have recently graduated college (in the last five years) with a business or management degree.

Special Instructions

To submit an application, fill out the form provided here on Zippyapp. Please include a resume and cover letter. In your cover letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

REQUIREMENTS :

The Ascent Leadership Program requires applicants who have recently graduated college (in the last five years) with a business or management degree.

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