Senior Technical Account Manager

A company is looking for a Senior Technical Account Manager to join their Customer Experience team.

Key Responsibilities

Act as the primary technical point of contact for assigned enterprise customers

Design and implement custom document workflows using configuration tools and extensions

Advise customers on API integrations and best practices for system connections

Required Qualifications

5+ years in customer-facing technical roles, ideally in B2B SaaS

Experience in Business Process Mapping and Technical Requirements Gathering

Hands-on skills with APIs, JSON, web applications, and system integrations

Adaptable, quick to learn, and highly collaborative

Bonus points for experience with Git, SQL, Python, or in a scale-up environment