UX Writer

A global leader in consumer technology headquartered in Mountain View, CA is looking for a UX Writer to join their cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to help users become more aware of and proactive about managing and improving their health. This role will include writing clear and concise user-centric health-related content for a broad range of topics, including nutrition, heart health, fitness, sleep, mindfulness, and chronic health conditions. If you are a reliable teammate who enjoys supporting other product functions, such as product management, design, research, and development, you embrace the value of working collaboratively on projects, advocate for the user and are forward thinking about building the best user experience, we invite you to apply! Responsibilities include :

• Delivering clear and concise text that’s user centric and consistent across Health, Health Monitor, and other health-related features and apps for a global user base
• Working closely with PM, Design, and Research to address internal stakeholder and user needs while aligning with the company's writing style
• Supporting researchers’ study protocols and attending usability studies online
• Supporting content needs for company's Health product managers in Korea : Editing draft content, creating new content based on product descriptions, managing content-review cycles, and submitting final content to proprietary translation system
• Collaborating and brainstorming with other UX writers to ensure consistent UI content style, team processes, and communication with various internal stakeholders
• Being proactive, knowing current trends in health writing, and bringing innovative solutions to current problems Minimum Qualifications :
• Bachelor’s or graduate degree in English, Journalism, Technical Writing, Public Health or related field
• 5-7 years of UX Writing experience
• Experience creating and revising content in collaboration with global stakeholders
• Experience writing short- and long-form health-related content for general consumers
• Experience working closely and proactively with design and product functions
• Fluent in best practices for user experience and UX Writing
• Ability to communicate content / copy direction in a clear and respectful way to different audiences using excellent written, verbal, and presentation skills
• Ability to adjust quickly to changes in product direction or design
• Comfortable revising content based on user research and stakeholder feedback
• Flexible, entrepreneurial spirit; can think creatively; and enjoys working collaboratively to find solutions in sometimes ambiguous situations or within constraints
• Organized, detail-oriented, and results-driven Preferred Qualifications
• Experience writing content for mobile / wearable apps for general consumers
• Experience showing initiative regarding content design, strategy, and process
• Experience with the following apps : Microsoft Office—especially Excel, Word, PowerPoint, and SharePoint—Figma, Slack, Adobe Acrobat
• Experience using AI tools for generating and editing content
• Experience writing content and “Instructions for Use” for medical devices or Software as a Medical Device (SaMD) and using a quality management system or application lifecycle management system Type : Contract Duration : 12 months with extension Work Location : Mountain View, CA (on-site) Pay range : $ 60.00 - $ 75.00 (DOE)