Director of Specialized Services

Director Of Specialized Services

The Director Of Specialized Services plays a key leadership role in advancing our companys lean operating system and sustaining operational excellence across multiple high-impact service functions including the Component Rebuild Center, Compact Construction Equipment Service, Hydraulics Express, and Technical Service departments.

Reporting directly to the Vice President Of Service, this role is responsible for driving safety, quality, efficiency, profitability, and customer satisfaction through disciplined execution, structured problem-solving, and visual management. The Director will model and reinforce lean behaviors ensuring standardized work, SQDC boards, and tiered accountability processes are consistently practiced across all service operations.

This position also serves as a succession role within the organization, and candidates should demonstrate strong leadership capability, commitment to personal development, and potential for future advancement.

Essential Functions

• Leadership and Strategy
• Safety and Environmental Health
• Operational Excellence and Continuous Improvement
• Performance and People Development
• Technology and Data-Driven Management
• Core Competencies

Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

Computer Skills

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, and proportions.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and / or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and / or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We Are An Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.