Scheduling Coordinator

Scheduling Coordinator

The Scheduling Coordinator handles inpatient and outpatient scheduling, registration, insurance verification, and co-pay collection.

Responsibilities include :

• Demonstrating accurate scheduling of all inpatient and outpatient appointments / procedures.
• Completing the pre-registration process by collecting accurate patient demographic, insurance, and co-pay information.
• Performing insurance verification using various systems and calling commercial insurance companies to identify co-payments and initiate referrals to the hospital financial counselor.
• Interfacing with referring offices for accurate scheduling of procedures and / or pre-testing appointments via telephone and fax.
• Coordinating patient information mailings.
• Arranging for interpreters for all hearing impaired patients.
• Organizing and prioritizing tasks and communications in a highly efficient manner.
• Demonstrating proficiency in downtime procedures.
• Answering telephone promptly, identifying self, and using proper telephone etiquette.
• Demonstrating respect for patient's rights by maintaining strict confidentiality of patient information and following HIPAA guidelines.
• Collecting and documenting information requested by HIPAA requirements.
• Demonstrating professional communication with all customers including the ability to appropriately handle complaints or concerns expressed by offices.

Additional essential functions for surgical services include :

Required qualifications include :

Preferred qualifications include :

Physical requirements include :

Pay range : $19.00 - $25.00 hourly.