German Speaking Customer Service for Insurance industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is seeking a German Speaking Customer Service Representative in the thriving insurance industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in various sectors including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our recruitment process is designed to connect the best candidates with the right employers, ensuring a perfect fit for both parties. The chosen candidate will play a vital role in providing exceptional customer service to German-speaking clients in the insurance sector, assisting them with their inquiries and ensuring a high level of satisfaction. With our focus on international opportunities, Patrique Mercier Recruitment, a project owned by The House of Mercier, is dedicated to helping you find your dream job abroad. Join us in supporting clients and delivering solutions in a dynamic and multicultural environment. If you are passionate about customer service and have fluency in German, we encourage you to apply and take the next step in your career with us.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the insurance sector.
• Respond to customer queries via phone, email, and chat in a timely manner.
• Assist clients with their insurance inquiries, policy information, and claims processing.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the insurance team to ensure prompt resolution of customer concerns.
• Stay informed about the latest developments in insurance products and services to provide accurate information.