Lab Supervisor

Summary :

Direct Lab to drive retail sales through the supervision and performance of lab operations to keep within our core value of Quality by producing eyewear that is accurate to prescription, ready as promised, and meets our "7 Point Quality Verification", ANSI and company tolerance standards.

Pay class : Full Time

Pay : $16.28-$21.58 per hour

Essential Responsibilities :

1. Routinely verify that all options purchased by the customer are delivered as promised.

2. Assist in recruiting, selecting and training of all lab associates on lab equipment and Lab Certification Program techniques as they progress through required certification steps.

3. Ensure and verify all lab equipment is calibrated and maintained through maintenance checklists; lens inventory procedures are followed; and lab expenses are kept at within budget. Address equipment malfunctions immediately.

4. Communicate and work to achieve store goals with lab associates on a daily, weekly, and monthly basis. Routinely check work orders.

5. Assist in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, receipts, inventory levels and supplies.

6. Schedule lab associates in compliance with payroll guidelines while considering skill levels and customer demands.

7. With the support of the General Manager and / or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not achieved.

8. Ensure that all Company safety rules and standards are followed in accordance with the Hazardous Communication Policy to include internal handling and waste disposal.

9. May act as supervisor of overall store operations in absence of a Retail Supervisor and / or General Manager.

10. Embrace and promote Company Culture and Code of Business Conduct.

Experience / Education :

• HS Diploma, GED or equivalent experience required
• One (1) - five (5) years of related experience required
• Licensed LS will have a State Opticians License

Additional Requirements :

Mental / Physical Requirements :

Training Requirements (where applicable)

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).

Essential Responsibilities related to Behavioral Characteristics :

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.