Senior Software Engineer (E3)

Company Overview : About Us :

Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most : supporting students.

Purpose :

Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission :

Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

We're seeking a Senior Software Engineer to lead high-impact initiatives across our React-forward experience layer and C# microservice integrations. You'll drive technical direction, mentor teammates, and deliver reliable, performant user experiences for K-12 districts nationwide. This role combines hands-on engineering with architectural leadership and cross-team collaboration.

What you'll do

• Lead complex, multi-sprint initiatives end-to-end-from technical discovery and scoping to delivery and measurement.
• Design and build scalable React + TypeScript features and reusable components aligned with our design system; elevate accessibility and usability.
• Integrate deeply with C# REST APIs, develop C# experience-layer services, and influence contracts for performance, reliability, and developer experience.
• Champion performance (code-splitting, caching strategies, lazy loading, Core Web Vitals); set team-level benchmarks.
• Shape our automated testing strategy (unit / integration / E2E with Jest, React Testing Library, Cypress); improve CI quality gates.
• Identify and execute refactors that reduce complexity; pay down tech debt with measurable outcomes.
• Mentor and multiply others through design reviews, pairing, and technical guidance; model best practices.
• Partner with Product & Design to clarify ambiguous problems, define success metrics, and deliver in safe, incremental releases.
• Contribute to CI / CD and observability maturity (metrics, alerting, SLOs, error budgets) in partnership with Platform / DevOps.
• Participate in on-call / incident response and lead post-incident reviews to drive systemic improvements.

What you bring

Nice to have

What makes Incident IQ different :

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer