Lead Consultant

Serve as a Subject Matter Expert on Project Ops. Projects Lead functional workshops with customers, document requirements, and design appropriate solutions Work with the Education Team to deliver and create super users and end users training, as needed Help customers define and document processes when there are no processes in place Assist technical consultants with architecting D365 CRMFSCM system, related customizations, and reports to model the client s organizational processes Create and lead on functional and solution design and specification documents Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project Interact with project and program managers to manage, report and mitigate risks and issues Lead and deliver internal sessions on best practices and new functionality and features Advise customers on best practices for processes and user interface components Work effectively with the sales team on delivering tender response documents, estimates and customer demonstrations