Team Leader CSU

Job Title : Supervisor of Client Access

Insures professional and technical operation of the client access team. All policies and procedures are followed on a day-to-day basis. Responsible for the overall supervision of the Client Access team in accordance with initiatives : Physician satisfaction; Co-Worker Satisfaction; Client Satisfaction; Quality; and Business Performance.

Essential Job Functions :

• Team Oversight and Staff Development
• Timecard Accuracy
• Coaching
• Training
• Yearly Evaluations of direct reports
• Professional Growth and Development
• Process Improvement
• Collaboration in discussions and meetings
• Audits
• Action Plans
• Onsite Observations
• Leader Meetings

Knowledge, Skills, and Abilities :

Experience and Education Qualifications :

Supervisory Requirements :

Employment Requirements :

Physical Requirements :

ADA Consideration - Sedentary work : Exerting up to 10 pounds of force occasionally (exists up the 1 / 3 of the time) and / or a negligible amount of force frequently (exists 1 / 3 to 2 / 3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and / or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits :

Paid time off : Full-time employees receive an attractive time off package to balance your work and personal life.

Employee benefits package : Full-time employees receive health, dental, vision, retirement, life, & more.

Top-notch training : Initial, ongoing, comprehensive, and supportive.

Career mobility : Advancement opportunities / promoting from within.

Welcoming, warm, supportive : A work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission : A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Adult & Child Health is a Smoke and Tobacco Free Workplace.