Business Team Leader

Business Team Leader

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

The Business Team Leader (BTL) is responsible for leading a team of professional sales associates covering multiple sales channels in a defined geographical area. Each sales channel is responsible for achieving profitable revenue growth from a pre-assigned account portfolio. In addition, they are responsible to support the Business Development team in acquiring new customers. The BTL has a management span of control of 9-12 associates, Key Account Sales Consultants managing emerging mid-market to enterprise accounts, Account Executives / Representatives managing government accounts, and Account Executives / Representatives managing and expanding a vendor managed inventory program for lower cost, higher quantity consumable maintenance, repair, and operations (MRO) items. The position is responsible for an annual revenue base of approximately $23 million.

Duties and Responsibilities :

• Leads team to exceed revenue and profitability goals.
• Develops strategic sales growth plans in conjunction with the Regional Manager / Director.
• Translates MSCs strategy into actionable plans. Holds team accountable to follow the sales process and coverage model plan.
• Provides dedicated coaching on a regular basis to ensure continued development of each team member.
• Attracts, recruits, develops and retains high performing associates to ensure the business unit exceeds company goals.
• Establishes clear and concise development programs for all associates to help them achieve their professional goals.
• Anticipates business changes and implements additional incremental growth programs as needed to exceed revenue and profitability goals.
• Leads by example in a fluid business climate while adapting quickly to new challenges and communicates effectively across all team members.
• Proactively maintains working relationship with cross functional managers and associates in their local geography to align resources to meet customer needs.
• Effectively balances MSCs best interest in terms and conditions against customer requirements.
• Communicates financial performance expectations and shortfalls across leadership teams.
• Takes initiative to renegotiate agreements with underperforming customers.
• Consults with MSC sales leadership and Human Resources Business Partner to hold associates accountable to meet or surpass performance expectations.
• Drives the MSC Culture in their local geography and throughout the company to ensure unity of purpose and fulfillment of MSCs mission and overall Associate engagement.
• Participates in special projects and performs additional duties as required.

Education and Experience :

Skills :

Competencies :

Miscellaneous :

Why MSC? People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our Commitment to You Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits : Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles : Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs / requirements known.