Job Description
Job Description
Benefits :
- Bonus based on performance
- Employee discounts
- Training & development
Benefits / Perks
Competitive Hourly PayCareer Growth OpportunitiesFun and Energetic EnvironmentDiscount on Products and ServicesJob Summary
We are seeking a welcoming, organized, and proactive Receptionist to join our team!
As the receptionist / concierge for our busy salon, you will be the first point of contact for our guests. As the welcoming face of the salon, you will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their salon visits. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking.
Responsibilities
Greet guests with genuine warmth as they arrive at the salon offering them beverage optionsManage front desk operations : check ins / outs, schedule appointments, confirmations and follow up.Assist with administrative tasks : answering calls / emails, updating client records.Handle point-of-sale transactions (cash, credit), issue receipts, and assist with retail product sales.Maintain a neat, well-stocked reception areatidying brochures, displays, towels, and inventory.Support salon marketing efforts : share info about services, promotions, and gift cards; collect customer feedback.Provide general customer service and attend to the needs of customers throughout their servicesQualifications
Two or more years of customer service experience is preferredPrevious experience as a receptionist is preferredExcellent communication skills with a focus on customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareFamiliar with Excel / Microsoft WordExcellent multi-tasking skillsSales background