Member Concierge

Job Title :

• Member Concierge Location : Onsite, Nashville, TN  Compensation : $22,5 / hr + Full Benefit package day one Flexcar is completely reimagining car ownership.
• We offer the world’s first month-to-month car lease, with insurance and maintenance included.
• Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership.
• By combining operational expertise with technology, data, and AI, we’re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing.
• As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members.
• Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive.
• This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles.

Key Responsibilities :

Resolve Issues :

Maintain Quality Standards :

Utilize Technology :

Become a Product Expert :

Create Welcoming Experiences :

Collaborate Across Teams :

Drive Process Improvement :

Embrace Versatility :

What Drives Success for this   Role :

Communication Skills :

Problem-Solving :

Tech-Savvy :

Customer-Centric Attitude :

Multitasking Ability :

Adaptability :

Attention to Detail :

Listening Skills :

Case Management :

Collaboration :

Delivery :

What tops the tank :

Save for Your Future! 401(k) with company match from day one of hire   Benefits :

Disclaimer :