Social Services & Food Shelf Coordinator

Position Summary

The Salvation Army Northern Division Dakota, Scott, & Carver Counties 360 Life Center located in Burnsville, MN is committed to "Doing the Most Good " by providing holistic, person-centered services to individuals and families. In addition to pastoral care, services include support with food, clothing, utilities, rent, securing housing, and both short- and long-term case management, as well as connections to community partners.

The Social Services & Food Shelf Coordinator oversees daily food pantry operations and provides comprehensive case management, primarily through the Pathway of Hope (POH) initiative. POH offers targeted, person-centered support to help participants overcome barriers, break the cycle of crisis, and achieve long-term stability. This role includes developing individualized service plans, maintaining accu rate records, and fostering participant progress. The Coordinator also collaborates with staff and volunteers, engages with the community, and assists with seasonal and outreach events.

Wage Range : $21.03 - $24.00 / hour

Location : 13801 Fairview Dr. Burnsville, MN 55337

Essential Functions (approximate time spent)

• Food Shelf Operations and Compliance (45%) : Oversee food shelf operations, including processing and distributing food donations and purchases, while ensuring compliance with cleanliness, health department, and food bank standards.
• Case Management (30%) : Provide strength-based, person-centered case management using a holistic approach. Develop individualized service plans, monitor progress, and support participants-including those enrolled in Pathway of Hope (POH)-in achieving self-sufficiency goals.
• Participant Information Management (10%) : Maintain accurate and up-to-date case files and database records. Ensure timely documentation of case notes, assessments, and participant progress.
• Participant Recruitment (5%) : Recruit eligible participants for POH and other social services programs.
• Community and Organizational Engagement (5%) : Support and promote The Salvation Army's mission and POH goals through internal collaboration and participation in community activities. Help organize food drives, manage donations, and coordinate the distribution of commodities.
• Seasonal and Event Collaboration (5%) : Assist with planning and implementing seasonal and special events, including food drives.

Education and Experience

Competencies

Working Conditions

Supervisory Responsibilities

Travel Requirements

Other Duties