Intake Coordinator

Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Schedule : Monday - Friday8 : 00am - 5 : 00pm

• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance

Responsibilities

Responsible for processing referrals received from referral sources.

Ensures that all required documentation has been received to process the referral timely

Ensures Intake referral checklists are complete

Enters patient demographic, clinical, and insurance and authorization information into the computer system

Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery

Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.

Completes documentation of progress notes in computer system

Notifies patients / caregivers regarding insurance coverage and payment responsibilities

Maintains confidentiality of patient and proprietary information.

Other duties as assigned

Supervisory Responsibility : No

Qualifications

High School Diploma / GED or equivalent required; Associate’s Degree or some college preferred

Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies

Knowledge of insurance verification and pre-certification procedures

Understands the scope of services that Amerita can provide

Strong verbal and written communication skills

To perform this role will require constantly sitting, standing and typing on a keyboard with fingers, and occasionally walking, bending, and reaching. The physical requirements will be the ability to push / pull and lift / carry 10-30 lbs

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visitwww.ameritaiv.com. Follow us onFacebook () ,LinkedIn () , andX () .

Salary Range

USD $22.00 - $25.70 / Hour

ALERT : We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

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Job LocationsUS-TN-KINGSPORT

ID 2025-178496

Line of Business Amerita

Position Type Full-Time

Pay Min USD $22.00 / Hr.

Pay Max USD $25.70 / Hr.