Receptionist

Company Description

Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Receptionist is a key member of the firm's First Impressions Team, serving as the face of the firm to clients and guests. The Receptionist is responsible to be the front-line "ambassador" for the main reception and conference center floor to ensure a high level of customer service and effective coordination with the First Impressions Team.

Job Responsibilities

COMMUNICATION

• Serve as the firm's primary ambassador, ensuring a welcoming and professional first impression for clients and guests both in-person and over the phone.
• Effectively communicate by listening, clearly articulating information, and managing situations with professionalism and poise.
• Facilitate smooth client and visitor interactions, guiding them to appropriate locations and providing necessary administrative support.

CLIENT AND GUEST SERVICE

KNOWLEDGE RESOURCE

TECHNOLOGY AND OTHER RESPONSIBILITIES

Qualifications

Knowledge, Skills and Abilities

Education

The position requires an Associate's Degree or equivalent. Equivalent experience may substitute for education.

Experience

The position requires a minimum of two (2) years of direct experience demonstrating knowledge, skills and abilities relevant to the position. Work experience in a legal or corporate environment is a plus.

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $47,000 - $62,000. Additional compensation may include a discretionary bonus. Other benefits include healthcare, vision, dental, retirement, and all-purpose leave. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.

EOE m / f / d / v

Crowell & Moring LLP participates in the E-Verify program.