Customer Sales Solutions Team Member

Join Olympus Solutions, a leading sales and business consulting firm, as a Customer Sales Solutions Team Member focused on wireless connectivity in Bakersfield. In this Customer Sales Solutions Team Member role, you’ll drive customer engagement, demonstrate product expertise, and coordinate seamless service delivery for our government-supported mobile connectivity program.

As a Customer Sales Solutions Team Member, you will be positioned as the key resource for facilitating connectivity access. The Customer Sales Solutions Team Member’s performance will be measured by your ability to consult on service tiers, administer the enrollment workflow with precision, and provide conclusive answers to technical and account-related questions.

Role Requirements for a Customer Sales Solutions Team Member

Promote wireless and connectivity solutions with clarity, guiding customers through product selection, enrollment, and service adoption.

Manage onboarding workflows by overseeing eligibility verification, documentation processes, and activation scheduling to ensure seamless service setup.

Maintain CRM systems with accurate records of customer preferences, service milestones, and engagement activity to support retention and compliance.

Track campaign performance, account status, and provisioning progress using reporting tools to strengthen service delivery and operational efficiency.

Address customer inquiries through digital platforms, resolving service challenges promptly and ensuring satisfaction with wireless and broadband solutions.

Collaborate with internal teams to troubleshoot account issues, align promotional strategies, and recommend tailored connectivity upgrades.