Call Center Manager

Job Description

Job Description

Job Title : Call Center Manager

Location : 102 Springfield Center Dr, Woodstock, GA 30188

Pay : $40K-$50K, annually (based on experience)

Work Schedule : Full-Time, Monday – Friday In office

Are you ready to jumpstart your career in sales?

Do you have the drive, energy, and knack for connecting with people? Northpoint is looking for someone in our call center to be a  Lead Generation Specialist,  to support our sales team and help drive revenue through phone-based outreach. If you’re someone who thrives in a fast-paced environment, loves interacting with potential customers, and enjoys seeing results, we want to hear from you!

What You’ll Be Doing :

Overseeing a team of Lead Generators with the following responsibilities-

• Connecting with Prospects : You’ll be the first point of contact for potential customers, moving leads through the sales pipeline, and converting inquiries into solid opportunities for our sales team.
• Generating Leads : Conduct strategic outreach and research to find new leads, and work your magic to qualify them for the next steps.
• Collaborating with Sales & Marketing Teams : Support the sales and digital marketing teams in setting appointments, providing quotes, and managing communication across multiple platforms like social media, email campaigns, and more!
• Providing Exceptional Service : Be a customer service champion! Help customers by answering questions, providing product information, and qualifying them for follow-up sales appointments.
• Building Relationships : Develop rapport with potential clients over the phone and email, overcoming objections and helping them see how Northpoint can meet their needs.
• Reporting and CRM Management : Keep detailed notes on interactions and track all activities in our CRM to ensure the sales team has everything they need to close deals.

What We’re Looking For :

Why You’ll Love Working Here :

Ready to Make an Impact?

If you’re eager to jump into a dynamic sales role and help shape the future of Northpoint, apply today! We’re excited to meet passionate candidates who are ready to contribute and grow with us.

This job description is a general overview of the responsibilities and expectations for the role. Additional duties may be assigned as needed to meet the company's needs.

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