Senior Manager, Programs & Tours

Overview

Job Title : Senior Manager, Programs & Tours

Employment Status : Full-time, Exempt

Departments : Exhibits & Programs

Reports To : Vice President, Exhibits & Programs

The Exhibits & Programs Department celebrates the creative, innovative, and industrial legacy of the Yard through a series of public programs, tours, exhibitions, public art projects, and special events that emphasize the continued economic and cultural impact of the Yard.

Summary

The Exhibits & Programs Department celebrates the creative, innovative, and industrial legacy of the Yard through a series of public programs, tours, exhibitions, public art projects, and special events that emphasize the continued economic and cultural impact of the Yard. We are seeking a Senior Manager, Programs & Tours, who will oversee the organization’s programming calendar for visitors of all ages and its touring program. They are responsible for creating strategies with the department head to implement programmatic goals. The position will manage one full-time program assistant and coordinate with program partners throughout the year.

Responsibilities

• Public Programs & Tours 55% — Conceive, develop, and maintain a robust set of public programs and tours for general audiences, including developing a refined strategy for programming tied to workforce development and master plan developments.
• — Enhance open houses and low barrier access programs for the public and the Yard’s neighbors
• — Lead tours for corporate groups; Prepare materials for groups including PowerPoints and impact reports
• — Work with curatorial team on developing programs for rotating exhibitions and public art projects
• — Liaise with Turnstile Tours, the Yard’s official tour provider. This includes confirming tour schedule, tracking data, and developing new themes and ways to engage the public
• — Oversee production of outreach, promotional, and marketing materials in coordination with EA team and graphic designer
• School, Youth & Family Programs 35% — Maintain educational offerings for K-12 students with an emphasis on STEAM themes and the legacy of the Yard past and present
• — Generate curricula & develop strategy for engagement for K-12 audiences
• — Curate and support family-friendly programming for signature programs with
• — Engage and manage community partners and consultants as needed, which includes check-in, contracts, and data collection
• Oversight / Administrative 10% — Manage Program Assistant, Coordinator, and external partners
• — Ensure programs have proper marketing and communication materials in place
• — Track data and visitor satisfaction through surveys, focus groups, and observation
• — Maintain up-to-date records and process documents with the Archives team
• — Oversee program budgets and expenses

The above duties and responsibilities are not intended to limit specific duties and responsibilities of this position. It is not intended to limit in any way the authority of supervisors to assign, direct and control the work of employees under their supervision.

Required Skills and Abilities

Qualifications

Benefits

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