Senior Employee Relations Specialist
The Senior Employee Relations Specialist is an integral partner to Valley Presbyterian Hospital (VPH) management and assists in the full cycle of employee relations activity. The Senior Employee Relations Specialist provides consultation on a variety of employee relations concerns, conducts investigations of employee relations complaints, and collaborates on the design, development, and implementation of HR policies, practices, and services in support of VPH Mission and Values. A key focus of the Senior Employee Relations Specialist is to anticipate, address, and support resolution of policy and procedural issues and inquiries, interpret and apply company policies and guidelines, and ensure compliance with all applicable Federal and State laws and regulations. Additionally, the Senior Employee Relations Specialist manages, investigates, and responds to various employee complaints. The Senior Employee Relations Specialist delivers a broad range of professional employee relations and other HR services and has a key role in delivering training to leaders and employees at all levels of the organization.
Experience / Qualifications :
- 5 or more years Employee Relations experience to include complex investigations; Demonstrated experience with assessment and resolution of complex employee relations issues.
- 5 or more years of training program development and facilitation experience
- Demonstrated ability to translate data and trends into objectives and content for effective training programs
- Knowledge of AWS and end-to-end process for maintaining a successful AWS environment
- Comprehensive knowledge and understanding of Federal and State employment laws and regulations.
Education :
Bachelor's degreeLicensures / Certification :
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.SPHR or SHRM-CP certification preferredDuties and Responsibilities :
Advise, guide, and provide support to employees and leaders in HR related activities including, but not limited to employee relations, documentation, performance management and policy interpretation.Respond to complex employee relations issues, such as harassment allegations, and work effectively with employees and management to address and resolve issues which require a high degree of judgment and decision making within reasonable timeframes.Manages the process for resolution of employee grievance and progressive disciplinary action.Ensure consistent application of hospital policies and procedures regarding ADA, EEOC, disciplinary matters and recommend changes to policies and procedures as appropriate. Ensures employee relation program meets local, state and federal regulatory requirements.Anticipate, identify, intervene, and resolve issues. Conduct investigations of employee concerns and issues, as needed, and ensure timely and responsible resolution.Serve as a liaison between employees and management, coaching and encouraging behaviors in line with VPH mission, culture, and values.Develop training content and programs based on trends and case data available, including content developed from analyzing and identifying trends in termination reasons and employee relations issues.Deliver New Employee Orientation related to employee relations and HR, New Leader Orientation, leadership enrichment programs, and a variety of training and / or presentations to management and executive staff as needed.Manage the end-to-end process for Alternative Work Schedules (AWS)Maintain good communication and positive relationships with employees to promote employee satisfaction and ensure a positive working environment.Performs other duties as assigned.