Scrum Master / Project Manager - Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

As the Project Manager, you will play a critical role in executing and implementing high impact software solutions. In this role, you will be driving the planning, coordination and execution of the day-to-day activities with cross-functional stakeholders across the organization. Not only a deep product knowledge will be required, but exceptional professional client consulting. Our clients range on a wide scale of technical proficiencies. Managing multiple subject matter experts with competing priorities during a project implementation is required.

Perform as technical project manager on small to large client project implementations that can exceed twelve months in duration or having significant budget (revenue) impact on the business unit

Act as Subject Matter Expert assigned to manage multiple projects at the same time. This role as a delivery expert will manage a team (across multiple organizations) to oversee the success of the client implementation. The project resources will similarly be engaged with competing responsibilities.

Manage the program-level execution of work across multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using Agile methodology

Provide task assignments, work direction and guidance to the project team to achieve quality results

Lead tech-enabled projects and manage daily operations of department, including analyzing workflow, establishing priorities, developing standards and setting deadlines.

Be a bridge between delivery, engineering, product and Sales recommending intuitive, focused, driven, and insightful solutions

You will be interacting with clients and representing Experian in client meetings by performing executive status reporting readouts on change management, current state assessments, future state roadmaps, implementation strategy

Move fluidly from the big picture to details and enable the delivery and engineering teams to deliver complex and strategic cross-functional phases, often with tight deadlines.

Resolve communication challenges and effectively develop relationships with stakeholders at all levels of the organization. Mainly, build trust across the organization

Build artifacts and templates, participate on process improvement projects and develop standards and best practices as needed

Qualifications

BA / BS or equivalent college degree, 5-10 years functional experience, 3-5 years supervisory experience.

Experience as a Project Manager is required; PMP certification is encouraged

3+ years of experience with Scrum / Agile methodologies in the areas of enterprise-level application development.

3+ years experience working as a Scrum Master supporting a software engineering team.

Experience with executive status reporting and facilitating steering committee meetings is required

Strong understanding of Agile methodology is critical

Experience on working with multiple cross-functional stakeholders and teams

Experience in large scale technology modernization, and managing platforms in the Cloud

Understand technical implementation at the architecture level and propose technical alternatives when necessary

Broad domain and technical knowledge related to analytics

Experience in the full software development life cycle and what responsibilities each team plays in that journey

Strong experience with driving large scale technology modernizations is a must

Advanced knowledge of project management methodology and tools, and be able to learn about the business and solutions we are delivering

Must be able to handle execution responsibilities for several projects at one time, each with competing / conflicting priorities

Broad domain and technical knowledge related to analytics

Advanced knowledge of computer systems and processes and PC desktop applications such as MS Project, Word, Excel, PowerPoint, Jira, Confluence, etc.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.