Major Account Manager

About us

At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

As a Major Account Manager (MAM), you'll be responsible for our top shipping clients to ensure success by driving growth within an assigned portfolio of managed accounts, retaining volume, and managing customer satisfaction. The role works directly with personnel from the United States Postal Service, other channel partners, product marketing, engineering, and other personnel to ensure client satisfaction and retention.

We are looking for someone who is ideally located in any of these major metro areas : Atlanta, GA; Jacksonville, FL; Orlando, FL; Tampa, FL or Fort Lauderdale / Miami Metro .

Sales Perks :

• Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
• Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
• Auctane Roof Top Happy Hours

About the Team

The Major Account Management team is a growing and highly qualified team of sales representatives that drives existing client growth within an assigned portfolio. Our Major Account Manager ensures the success of our most valued customers. The team helps leading ecommerce sellers fulfill their products to their buyers using the most efficient and economical path. The role requires the sales representative to be an industry expert in the areas of technology solutions and carrier services. The role works directly with members from our carrier partners, other channel partners, product marketing, engineering, and other personnel to ensure client satisfaction and retention.

What will you be doing?

Act as the key point of contact (POC) for assigned customer's day-to-day needs.

Be an industry expert and advocate.

What we are Looking for

What will make you stand out?

The Tech

Travel Requirements

What do we offer?

Additional Position Duties : (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

Equal Opportunity Employer / Veterans / Disabled

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