Customer Service Specialist

Job Description : Customer Service Sales Representative

Reports to : Sales Manager

Department : Sales

Location :   Goodmark Nursery

Date :   1 / 2 / 2025

The following is a list of specific duties, which are considered to be essential functions of the Customer Service Sales Representative Position.  The list is not exhaustive as all positions at Goodmark Nurseries LLC are dynamic.  This is consistent with our need to be flexible and responsive to the needs of our customers.  The employee who occupies this position is expected to assume any / all duties assigned by management irrespective of whether such duties are specifically included in this list.  While an effort has been made to thoroughly describe the customary manner in which this job is performed, reasonable accommodation will be made for qualified individuals with disabilities who may not be able to perform the job in the manner indicated.

EXPECTED OUTCOMES :

• Profitable operations
• Quality work-Quality product
• Client satisfaction
• Safe operations
• New client acquisition

MAJOR OBJECTIVES :

Major objectives of the Customer Service Sales Representative involve servicing existing customers. You will be responsible for ensuring customer service as well as developing new sales opportunities. The Customer Service Sales Representative will assist a Sales Representative in creating sales opportunities, monitoring accounts receivable, building relationships with past and current customers. Your goal is to understand the needs of our clients, offer tailored solutions, and ensure that orders are processed smoothly from inquiry to delivery.

ESSENTIAL FUNCTIONS :

REQUISITE KNOWLEDGE, SKILLS, & ABILITY :

PREREQUISITE :