Automotive Claims Adjuster

A company is looking for an Automotive Warranty Mechanical Claims Adjuster.

Key Responsibilities

Evaluate and authorize claims for mechanical breakdowns, ensuring compliance with service contract criteria

Provide superior customer service by addressing inquiries and documenting all claim-related interactions

Support management by coaching team members and stepping in as a manager when needed

Required Qualifications

ASE certifications (current or past)

4-5 years of hands-on automotive repair and diagnosis experience

Proficient in computer and data entry skills, particularly with Windows-based programs

Experience in negotiation and customer service

Trade school or automotive degree (optional)