Medical Receptionist

Job Description

Join a patient-focused healthcare practice as our Medical Receptionist . You’ll be the first point of contact—welcoming patients, managing check-in / out, scheduling, and insurance verification—while protecting PHI and keeping the front office running smoothly.

What You’ll Do

Greet patients warmly; check in / out and confirm demographics

Verify and enter insurance accurately; collect copays / self-pay & post receipts

Answer phones / voicemails promptly; provide basic info and route messages

Schedule / reschedule new and established patients (in person & by phone)

Monitor patient flow; communicate delays with patients and clinical staff

Maintain tidy, organized front office; complete general admin tasks

Uphold privacy standards and HIPAA compliance at all times

Required Qualifications

MediClear or equivalent HIPAA credential (required)

1+ year experience in a medical office / front desk role preferred

Proficient with computers / EMR; fast, accurate data entry

Clear, professional verbal and written communication; strong customer service

High attention to detail; able to multitask in a fast-paced setting

Able to handle confidential / sensitive information with discretion

Preferred

Prior experience scheduling patients and working with insurance verification

Why You’ll Love It

Supportive, patient-centered team

Consistent hours with room to learn front-office healthcare operations

Requirements

Assistant