Director of Operations, Strategic Initiatives

Job Description

Job Description

Who We Are :

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values :

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For :

We are seeking a Senior Manager, Strategy and Operations with experience in management consulting, corporate strategy, or high-growth operations. You will be part of the Business Process Architecture and Operations team responsible for shaping and governing enterprise-wide strategies, with accountability for delivering measurable business outcomes and scaling operations. You will be involved in conducting in-depth analysis of business performance , developing data-driven solutions , and overseeing a portfolio of strategic initiatives. In this role, you will have the opportunity to use your experience to serve as a strategic advisor to executive leadership and influence C-suite decision-making. The ideal candidate will have 6-10 years of relevant professional experience in management consulting, corporate strategy, or process improvement.

You Are :

Adaptable & Versatile. You are a versatile professional who thrives in ambiguity , adapts quickly , and is comfortable in fast-paced, dynamic environments.

A Proactive Thinker and Doer. You are a self-starter with a bias toward execution and a proactive, results-oriented mindset , eager to "get things done". You excel at being both a thinker and a doer , balancing strategic planning with mobilizing teams toward execution.

An Analytical Problem-Solver. You are a cross-functional problem solver who possesses intellectual curiosity and strong, structured problem-solving skills , with the ability to interpret data and draw actionable insights.

An Influential Communicator. You serve as a strategic partner and advisor to executive leadership. You have excellent communication and interpersonal skills that allow you to influence C-suite decision-making and collaborate effectively with diverse teams.

You Will :

Shape and drive enterprise-wide strategic priorities in partnership with executive leadership to ensure alignment with long-term business objectives.

Serve as a strategic thought partner and operational leader, balancing executive-level decision-making with mobilizing teams toward execution.

Oversee a portfolio of cross-functional strategic initiatives for a billion-dollar enterprise, helping set direction and ensure delivery of outcomes.

Conduct in-depth analysis of business performance and current processes to identify bottlenecks, inefficiencies, and opportunities for growth or automation.

Develop data-driven solutions and implement scalable processes, tools, and reporting frameworks to support decision-making.

Create clear, compelling communication for leadership discussions, board updates, and strategic planning cycles.

Establish KPIs and metrics to track initiative success and operational effectiveness.

Where you Work : Your work is performed as a remote employee. This role focuses on Canadian marketplace operations and requires some travel within Canada.

Must Have’s :

6-10 years of relevant professional experience.

Professional experience that includes time in management consulting, corporate strategy, or process improvement.

A proven track record of successfully leading and delivering complex projects from start to finish.

Strong analytical and problem-solving skills, with the ability to interpret data and create actionable insights.

Excellent communication, interpersonal, and presentation skills with the ability to influence and collaborate effectively with diverse teams.

Nice to Have’s :

MBA or equivalent advanced degree.

Lean Six Sigma experience is a plus.

Certifications in Lean, Six Sigma, or PMP are a plus.

Familiarity with process mapping, project management software, and data visualization tools.

What We Offer : Competitive pay

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

Immediately vested 401K (US) or RRSP (Canada) with company match

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US)

Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

Robust Employee Assistance Program

Employer paid Leap into Service Day to volunteer

Tuition Reimbursement for eligible programs

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!