Account Executive

Account Executive

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

The opportunity : To the outside world, we call this position Account Executive, but internally, it's known as SOWshort for Share of Walletbecause that's exactly what this role is all about. Think of it as a farming role : your focus is on growing existing accounts, not chasing brand-new ones.

You'll partner with current Encore customers to expand services, secure renewals, add new locations, and become their go-to resource for all things fire protection. These aren't cold leadsyou're stepping into warm, trusted relationships where we've already proven our value. Your mission? Deepen that trust, uncover new opportunities, and keep things moving forward.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Kistler O'Brien Fire Protection based out of Paoli, PA. This partnership not only allows us to expand our footprint and find top talent in the Delaware Valley, but it also allows us to work with industry leaders who strive for the same level of excellence as we do.

It's truepeople buy from people they like. So, if you love serving customers and spotting opportunities where others see routine, this role could be perfect for you.

What you'll be doing :

• Manage a book of existing customers with a focus on expansion, retention, and referrals
• Identify upsell and cross-sell opportunities across different systems, locations, and services
• Own the renewal process and keep contracts current
• Source and track public and private bid opportunities to stay ahead of future work
• Act as a trusted advisorsomeone customers rely on for guidance and support
• Collaborate closely with service, install, and operations teams for a seamless customer experience
• Keep your pipeline, activities, and follow-ups organized in HubSpot (our CRM)

What you bring :

Why Encore?

Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO / AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.