Managing Director, Market Innovation- Apply by 7 / 10!

For a full job description and to apply, please click here to navigate to the official job posting : https : / / www.governmentjobs.com / careers / kingcounty / jobs / 4661608 / managing-director-market-innovation

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Join one of the nation's leading transit agencies during an exciting period of growth and innovation!

King County Metro Transit  in Seattle, Washington has an exciting leadership opportunity for a  Market Innovation Managing Director. This leadership role is integral to Metro?s transformation into a cutting-edge mobility agency, with high-capacity transit at the center and shared mobility services complementing the regional system.

We are seeking a dynamic leader with a proven track record of inspiring and optimizing team performance. The ideal candidate will possess an innovative mindset, a solid understanding of the transit industry, and experience with research practices. They should be dedicated to customer satisfaction and equity, with a strong ability to build and nurture partnerships with diverse internal and external stakeholders. This role is critical to Metro?s mission to evolve into a forward-thinking mobility agency that delivers solutions to meet customer needs that align with Metro?s values- equity, safety, and sustainability.

The Market Innovation (MI) section develops mobility solutions that fill gaps for customers by fostering innovative problem-solving based on customer research and robust evaluation. The section is comprised of approximately 40 team members and includes collaborative self-starters who work in partnership with others in Metro, local cities, transportation providers, and the business community. Market Innovation is comprised of three main workgroups :

• Market and Business Development  includes the Transportation Demand Management (TDM) and Business Programs teams. Both teams focus on increasing access to existing mobility options by providing the information, tools, and incentives people need to choose a non-drive-alone transportation mode. The TDM team focuses on working with individuals and community partners, while the Business Program team manages our employer Passport program, which enables over 800 employers to provide commute benefits to their employees.
• Fare Policy leads the development of fare and pricing policy, and manages the Enterprise Fares Initiative, which includes fund management policy updates, the simplification of reduced fares, increasing use of ORCA, and the development of the cashless transition plan.
• Research and Innovation includes the Research, Innovative Mobility, and Connecting to Transit teams. The Research team supports the Department with up-to-date information on customer perceptions, attitudes, and needs, and provides evaluation of programs and projects to inform decisions. Innovative Mobility tests new services for efficacy in reaching new markets and increasing ridership on alternate modes. Connecting to Transit is leading the development of mobility hubs, expanding bike and walking access, and managing our park-and-ride network to maximize the use of these assets.

Job Duties

Applying  equity and social justice principles  is a daily responsibility and a foundational expectation for all King County employees . In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. In this role, the primary duties will be focused on supporting critical operations across the section?s teams and will be responsible for a range of leadership work, including :

Key Responsibilities :

Experience, Qualifications, Knowledge, Skills :

Qualified candidates for this role will have the following experience, qualifications, knowledge, and skills :

Organizational Leadership and Employee Management :

Strategic Vision :

Analytical and Decision-Making Skills :

Communication and Interpersonal Skills :

Adaptability and Innovation :

Ideal candidates will bring a unique mix of the following desirable experience, qualifications, knowledge, and skills :

REQUIREMENT : Hired employees must provide proof of Washington State residency within 30 days of hire, and must reside within a reasonable distance to King County worksites to meet onsite reporting requirements.

For a full job description and to apply, please click here to navigate to the official job posting :   https : / / www.governmentjobs.com / careers / kingcounty / jobs / 4661608 / managing-director-market-innovation

If you have any questions, please contact the recruiter, Emily Clark :   emclark@kingcounty.gov .