IT NOC Offering Lead

IT NOC Offering Lead

The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore / offshore), and champion the creation of new, market-disrupting service offerings.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities

Key Responsibilities

• Startup & New Offering Development

Product Innovation : Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.

Revenue Generation : Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.

Lead, mentor, and develop high-performing, agile teams (onshore / offshore) capable of both stable operations and rapid innovation.

Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.

Qualifications

Qualifications Here's What You Need

Minimum Skills

Our Commitment to you / overview of benefits

Reports to : Senior Managing Director

Working Conditions

Other Duties : Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $120,000.00 - USD $160,000.00 / Yr.