Senior Information Technology Support (Boston)Huxley • Boston, MA, US

Senior Information Technology Support (Boston)

Huxley • Boston, MA, US

8 hours ago

Job type

Part-time

Job description

Senior IT Support | SaaS | $100,000 | Boston, MA

About the Company :

Our client is a leading enterprise technology firm delivering innovative cloud-based solutions that help organizations manage and secure their data. They offer a collaborative, fast-paced environment with strong growth opportunities and excellent benefits.

Role Overview :

Were seeking a Senior IT Specialist to lead technical support operations, manage desktop infrastructure, and oversee IT projects. This is a hands-on role requiring strong technical expertise and leadership skills.

Key Responsibilities

Lead and mentor the on-site IT support team.
Manage IT projects including software deployments and hardware upgrades.
Oversee inventory and procurement processes.
Configure and support SaaS applications ( Okta, Jamf Pro, Intune, Automox, Zoom, Office365 ).
Act as escalation point for complex technical issues.

Requirements

Bachelors degree or equivalent experience.

6+ years in IT support roles.

Strong knowledge of networking, OS troubleshooting, and tools like Okta, Office365, Jamf Pro, Intune.

Project management experience and excellent communication skills.

Benefits

Flexible hybrid work model.

Comprehensive health, dental, and vision coverage.

401(k) with company contributions.

Generous PTO and paid holidays.

Professional development and training opportunities.

s.obrien@huxley.com | (857) 317-5044 | DM

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Information Technology Support • Boston, MA, US

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